Company name, address: Ravenala Design s.r.o., Palárikova 17, 92101, Piešťany
We adhere to rules, and therefore the protection of your PD is important to us. We process PD in accordance with these terms.
By granting consent to the processing of PD on the portal ravenaladesign.com, you provide consent that is serious and freely given, specific, informed, and an unambiguous expression of the will of the data subject (buyer) in the form of a clear affirmative action in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and also according to the provisions of Act No. 18/2018 Coll., of 29 November 2017 on the Protection of Personal Data and on Amendments and Additions to Certain Acts, as amended, to the operator (hereinafter referred to as “GDPR and the LAW”).
If you have provided us with Personal Data, it will be used for the following purposes:
The buyer has the option to register on the website www.ravenaladesign.com. The buyer is also allowed to make purchases without registration.
If you choose to shop through registration, your Personal Data will be processed as follows:
Your account is protected by a password. By logging into your account, you can access information about your orders and modify your Personal Data. Please protect your password, as the operator is not responsible for any misuse of the password.
By creating an account on the website www.ravenaladesign.com, you agree that the Personal Data in your account will be evaluated and collected for the purpose of using our services. By creating this account, you also give us consent to analyze your purchasing behavior, which means: what products you have bought and which products you have viewed.
By creating an account on the website www.ravenaladesign.com, the Personal Data in your account will be evaluated and collected for the purpose of using our services. By creating this account, you also give us consent to analyze your purchasing behavior, which means: what products you have bought and which products you have viewed.
If you have registered, you agree that your user behavior on the website www.ravenaladesign.com will be linked to your customer account so that we can provide you with personalized content (e.g., special offers and information).
However, if you change your mind and no longer wish to be registered, you can delete the registration from your account. You can shop on www.ravenaladesign.com at any time as an unregistered buyer, i.e., as a guest.
Your personal data may be shared with third parties. During the processing of an order and the fulfillment of a purchase contract, data is also shared with third parties such as carriers, couriers, banks, and similar entities. The buyer’s Personal Data is processed solely for the purpose of fulfilling the contract and for the necessary time specified in paragraph 6 (Processing Period).
In the case of the purpose stated in point 2.3, if there is suspicion or proceedings related to offenses or criminal activities, Personal Data may be provided to police officers during the course of duty, conducting clarification, investigation, verification, or operational inquiries concerning the matter to which the data obtained by the camera system relates.
In connection with the provision of information society services, the operator processes personal data based on the consent of the data subject legally, if the data subject is at least 16 years old. This online store is not specifically intended for persons under 16 years of age.
The operator does not process Personal Data of individuals under 16 years of age. Upon each registration/login, the operator requests a declaration of good faith from the buyer. This online store is not intended for purchases by persons under 16 years of age.
The buyer agrees to the processing of personal data from the date of consent in accordance with these conditions for up to 10 years for the purpose of fulfilling the contract as per paragraph 2.1.
The buyer agrees to the processing of personal data from the date of consent in accordance with these conditions for up to 3 years for the purpose of marketing activities as per paragraph 2.2.
The operator uses the Mailchimp application, which is based in the USA.
The USA is a country that, according to a decision by the European Commission, ensures adequate protection. The operator of the online application Mailchimp has provided appropriate guarantees and security for personal data and assures that it processes personal data in accordance with the principles of the GDPR.
The operator processes personal data in both paper and electronic form. The operator does not use automated individual decision-making, including profiling, as defined in Article 4, paragraph 4.
For the purpose of improving marketing campaigns, the operator uses automated profiling. Through profiling, we segment offers that may be of interest to you and are more beneficial for you. In the case of profiling, we use the following systems: Google Adwords, Facebook, Instagram, etc.
Consent is not required for the basic collection of statistical data, such as using Google Analytics tracking code.
An IP address is a set of numbers that uniquely identifies a device in a computer network.
From the perspective of personal data protection, an IP address can be considered as data related to an identifiable person.
An IP address becomes personal data when:
If an IP address is stored on a website (e.g., the WordPress content management system for comments), it is necessary to choose an appropriate purpose for processing or use pseudonymization.
Your personal data is securely transmitted through encryption. The SSL (Secure Socket Layer) encoding system is most commonly used for secure communication with web servers. Personal data in our systems, as well as on our website, is protected by appropriate technical and organizational measures against loss, destruction, alteration, and further dissemination of data by unauthorized persons.
If you are registered on our website www.ravenaladesign.com, access to your account is restricted to you only. Therefore, please ensure that you handle this information confidentially. The operator is not responsible for unauthorized handling or misuse of your password.
The buyer has the following rights under GDPR:
(i) right to rectification, (ii) right to erasure, (iii) right to data portability, (iv) right to object, (v) withdrawal of consent, (vi) right of access to information.
Right to Rectification
The buyer has the right to request that the operator rectify any incorrect personal data concerning them and complete any incomplete personal data without undue delay.
Right to Erasure
The buyer has the right to request that the operator erase personal data concerning them without undue delay. The operator is obliged to erase this data without undue delay if any of the following reasons apply:
If the operator has made personal data public and is obliged to erase it, they must also take appropriate security measures, including technical measures, to inform other operators processing the personal data about the request to erase links to the data and its copies or replications.
Right to Data Portability
The buyer has the right to receive personal data concerning them that they have provided to the operator in a structured, commonly used, and machine-readable format, and the right to transmit this data to another operator (controller), where technically feasible, if:
Right to Object
The buyer has the right to object to the processing of personal data concerning them for the purposes of direct marketing, including profiling, in relation to direct marketing. The operator is obliged to explicitly inform the data subject of their rights no later than during the first communication, and this information must be provided clearly and separately from other information. The buyer can exercise this right using automated means with technical specifications.
Withdrawal of Consent
The buyer has the right to withdraw their consent to the processing of personal data concerning them at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal; the buyer must be informed about this fact before giving consent. The buyer can withdraw consent in the same way it was provided.
Right to Access to Information
The buyer has the right to obtain confirmation from the operator as to whether their personal data is being processed. If the operator processes personal data concerning the buyer, the buyer has the right to access this data and information about:
The operator must provide the information within 30 days of receiving the request. This period may be extended by an additional 60 days, and the buyer will be informed about the delay.
For repeated requests for personal data, the operator may charge a reasonable fee corresponding to the administrative costs. The operator must provide the personal data in the manner requested or according to the buyer’s preference.
The operator reserves the right to verify the buyer’s identity and determine whether they are the correct individual requesting the data. Verification may involve additional information such as security questions. Verification is important for providing information about the personal data being processed and for the protection of personal data.
Right to Lodge a Complaint
The buyer has the right to lodge a complaint as per § 100 of the Law if they are directly affected regarding their rights. The complaint must contain the following: who is lodging the complaint, against whom the complaint is directed, the subject of the complaint, the rights violated during the processing of personal data, and evidence.
A sample complaint will be published on the website of the Office for Personal Data Protection, Hraničná 12, 820 02, Bratislava. The Office will assess the complaint within 30 days, decide within 90 days, or extend the deadline if necessary.
In accordance with § 55(5) of the Slovak National Council Act No. 351/2011 Coll. on Electronic Communications, as amended, we would like to inform you about the use of cookies and draw your attention to the possibility of changing your web browser settings in case the current cookie settings do not suit you.
These policies contain information about how the operator uses cookies and similar technologies (hereinafter referred to as “cookies”).
What are cookies?
Cookies are small text files that may be sent to your web browser when you visit websites and stored on your device (computer or any other device with internet access, such as a smartphone or tablet). Cookies are stored in your browser’s file folder. Cookies usually contain the name of the website from which they originate, their validity, and their value. Upon subsequent visits, the web browser reloads the cookies and sends this information back to the website that originally created the cookies. The cookies we use do not harm your computer.
Types of Cookies
We use cookies in order to optimally create and continuously improve our services, tailor them to your interests and needs, and improve their structure and content.
On the website www.ravenaladesign.com, both temporary and permanent cookies may be used. We use several types of cookies on our website.
I do not want to use cookies, how can I change this?
The cookies used on www.ravenaladesign.com can be set in your web browser. Most internet browsers are initially set to automatically accept cookies. You can change this setting by blocking cookies or being notified when cookies are about to be sent to your device.
Instructions for changing cookie settings can be found in the help section of each browser. If you use different devices to access the website (e.g., computer, smartphone, tablet), we recommend adjusting the cookie preferences for each browser on each device.
Cookies can be deleted individually or all at once in your browser, either directly (if you know where they are stored) or via the browser settings.
If you have any questions or comments regarding the processing of personal data, you can contact us, and we will be happy to answer your inquiries.
Contact details of the operator:
www.ravenaladesign.com
Ravenala Design s.r.o.
Palárikova 17
92101
Piešťany, Slovak Republic
Contact details of the responsible person:
Simona Rajan
Palárikova 17
92101
Piešťany, Slovak Republic
This information becomes valid and effective on November 1st, 2024. The operator reserves the right to change these terms in the event of changes in personal data processing within the company or in the case of legislative changes.